Learning the product first-hand
Fam trips: opportunities to learn destinations you sell.
Familiarisation trips are supplier-led educational visits. As an independent agent you may have opportunities to apply — subject to availability, eligibility and supplier criteria. Places are limited and applying is not a guarantee of a place.
What they are
Educational visits, led by suppliers
Fam trips exist to help agents understand a product well enough to advise customers properly. They are a learning opportunity, not a perk you are entitled to.
Supplier-led educational visits
Fam (familiarisation) trips are organised by suppliers to help agents learn a destination, resort or product first-hand.
See the product properly
Inspect hotels, experience itineraries and understand what makes a destination right for particular customers.
Sell with genuine knowledge
First-hand experience helps you match customers to the right holiday and answer questions with confidence.
How it works
How to apply for a fam trip
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1
Opportunities are shared
When suppliers open fam trip opportunities, they are shared with eligible agents through the platform.
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2
You apply
You submit an application expressing interest — places are limited and applying does not guarantee selection.
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3
Selection is made
Suppliers and the central team review applications against their own criteria.
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4
You are notified
If selected you receive full joining details, terms and any costs you are responsible for.
Selection
What selection can depend on
Because places are limited, suppliers and the central team consider a range of factors. Meeting these does not guarantee a place.
- Availability of places at the time you apply
- Eligibility and membership standing
- Supplier-set criteria for the specific trip
- Relevance of the destination to your business and customers
- Sales performance and engagement may be taken into account
Example destinations
Illustrative only — actual opportunities vary and are never guaranteed.
Mediterranean
Resort and hotel inspections
Caribbean
All-inclusive and cruise product
Alpine
Ski and winter-sports resorts
Long-haul city
Stopover and tailor-made product
Indian Ocean
Honeymoon and luxury product
European rail & river
Slow-travel and river cruise
Fam trips are supplier-led educational opportunities offered subject to availability, eligibility and supplier criteria. Places are limited and applying does not guarantee selection. Fam trips are not a guaranteed benefit of membership, may carry costs you are responsible for, and are not an earnings promise.
Want to see the full picture?
The information pack explains fam trips, benefits, training and the commercial model in detail.